“Doug is a great communicator who focuses on totally understanding his customer. He is a true professional who understands the difference between information and insight and he can help potential clients deliver the latter. Doug can not only help you understand “what” is going on – but more importantly he can help you understand “why” it is going on and “how” to solve it. Understanding the “why” and the “how” drives productivity and growth – and this is where Doug excels.”